COVID-19 support

Please read our updated help pages for support around COVID-19. You can also log into your Marshmallow account to make changes to your policy and chat to one of the team.

Frequently asked questions

How can we help?

Select a help category or search below to get started

Manage your policy
Contact us
Online now

Suggested help pages

Customer service ladyCustomer service manHappy emojiCustomer service manExpert emoji

Need to make a claim?

Our claims line is open 24 hours a day, 7 days a week. If you have any other questions, our London-based team are just a message away.

Go to claims page